David Young

IT / Telecoms Consultant, Programme Manager and Business Coach

ANPR infrastructure design and deployment – Cross channel train operator

Summary:

The customer’s requirement was to improve train loading efficiency. It was previously deemed that the there was a need to gain clear management information about the nature and flow of vehicles through the terminal routes on a granular (section by section) basis in order to fully evaluate traffic patterns and therefore train loading. David:

Documented and agreed project plans, scopes and associated budgets

Managed and facilitated a number of workshops, bringing in technical experts to discuss technological options, whilst managing the focus of a need to generate clear requirements

Documented and gained agreement upon each element of technical and business requirements and encouraged / helped the customer to generate key performance requirements

Managed a partner technical team in the generation of a reference design and the technical input for a PQQ, using the OJEU process

Managed internal consulting teams and partners against customer agreed budgets, co-ordinating timesheets and invoices appropriately

Led the customer through the OJEU and restricted tender process, generating the PQQ and technical sections for the tender on the customer’s behalf

Co-ordinated customer and technical expert reviews of tender responses, managing marking and provided professional guidance on next steps with customer

Planned and agreed prototyping and installation and testing requirements, timeframes and resources

Key Skills Deployed:

Workshop Facilitation

Requirements capture, documentation and agreement (using traffic flow models combined with IT communication Ladder diagrams)

Planning of resources and timelines

PQQ and OJEU process application

Project management and governance (including PMO functions)

Partner supplier management and budgetary control

Presentation

Outcome:

The customer was in a very good position to choose a supplier with minimal risk and a clear commercial understanding of typical costs and benefits. The initial requirement was fulfilled and the additional benefit discovered of further automation of ‘tourist’ customer check-in (giving a stronger business case for implementation).

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